Live Support
Support hours are 9:00 am (ET) to 6:00 pm (ET), Monday to Friday, excluding holidays
support@charity-direct.com
Phone
(704) 661-0425
< 1 Min
Initial response time for chat/email
9/10
Calls are answered immediately
Direct support from Founders and Field Agents #1 and #2, Chris Ward and Jesse Croteau, in any way that’s most convenient for you-by phone, email, or in-app chat. Your questions don’t just get answers—they help shape charitydirect as we grow together.